How to use Customer Service skills to improve your business networking?

Did you know you’re a Customer Service Representative (CSR)? Yes, you are and you probably didn’t even know it.  Okay so you may have a title like: CEO, Executive Director, Founder, Proprietor, etc. behind your name but first and foremost your are a CSR. I’ve seen so many titles for Customer Service these days butContinue reading “How to use Customer Service skills to improve your business networking?”

Non-Profit Feature for March – Bear Necessities Pediatric Cancer Foundation

Hey all! I’m excited to talk about this non-profit organization based in Chicago that my family personally had experience with… Bear Necessities Pediatric Cancer Foundation They are an amazing organization and they have done so much for children.  Kathleen Casey CEO/Founder started the organization in 1992 in honor of her son Barrett “Bear” Krupa. TheContinue reading “Non-Profit Feature for March – Bear Necessities Pediatric Cancer Foundation”

5 Tips for Non-Profits to Make Donating Easy

Isn’t it human nature to want to make things better in this world?  Even if we find ourselves so busy we can’t help people directly in need there are always organizations out there to provide services that are needed.  Thus providing an opportunity for everyone to help indirectly.  Even helping “behind the scenes” or indirectlyContinue reading “5 Tips for Non-Profits to Make Donating Easy”

10 Customer Service Tips for Non-Profits and Small Businesses

If you’re running any business the absolute essential key is Customer Service.  It doesn’t matter if it’s a small business, non-profit, or large corporation. Customer Service is the only way the business survives. This is from my 15+ years of experience in customer support. Once you sell your service or product, what’s next? You need toContinue reading “10 Customer Service Tips for Non-Profits and Small Businesses”

Non-Profit Organizations Are Spectacular!

Hello All!  If you are just getting to know me I have to tell you that non-profit organizations hold a big place in my heart. I worked 13 years in non-profit organizations and I have had the pleasure of using several non-profit organization services. One thing I learned when I worked for non-profits is thatContinue reading “Non-Profit Organizations Are Spectacular!”