How to use Customer Service skills to improve your business networking?

Did you know you’re a Customer Service Representative (CSR)? Yes, you are and you probably didn’t even know it.  Okay so you may have a title like: CEO, Executive Director, Founder, Proprietor, etc. behind your name but first and foremost your are a CSR. I’ve seen so many titles for Customer Service these days butContinue reading “How to use Customer Service skills to improve your business networking?”

10 Customer Service Tips for Non-Profits and Small Businesses

If you’re running any business the absolute essential key is Customer Service.  It doesn’t matter if it’s a small business, non-profit, or large corporation. Customer Service is the only way the business survives. This is from my 15+ years of experience in customer support. Once you sell your service or product, what’s next? You need toContinue reading “10 Customer Service Tips for Non-Profits and Small Businesses”