Did you know you’re a Customer Service Representative (CSR)? Yes, you are and you probably didn’t even know it. Okay so you may have a title like: CEO, Executive Director, Founder, Proprietor, etc. behind your name but first and foremost your are a CSR. I’ve seen so many titles for Customer Service these days but… Continue reading How to use Customer Service skills to improve your business networking?
If you’re running any business the absolute essential key is Customer Service. It doesn’t matter if it’s a small business, non-profit, or large corporation. Customer Service is the only way the business survives. This is from my 15+ years of experience in customer support. Once you sell your service or product, what's next? You need to… Continue reading 10 Customer Service Tips for Non-Profits and Small Businesses