If you’re running any business the absolute essential key is Customer Service. It doesn’t matter if it’s a small business, non-profit, or large corporation. Customer Service is the only way the business survives. This is from my 15+ years of experience in customer support. Once you sell your service or product, what's next? You need to… Continue reading 10 Customer Service Tips for Non-Profits and Small Businesses
Google Docs is a remarkable product and if you haven’t had the pleasure of using it, I suggest you start. Now I started using Google Docs when I first received my MacBook and I didn’t have Microsoft Office. I have to say I was lost… I mean I was groomed and nurtured all my… Continue reading What’s Up… with Google Docs?
Many small businesses and non-profit organizations still don’t use social media to their advantage because they feel it’s too time consuming. It definitely can take time to stay on top of several social media accounts such as: Facebook, Twitter, LinkedIn, Pinterest, etc. How can you focus on social media when you have other priorities? Let… Continue reading Social Media Management for Small Businesses & Non-Profits
Firstly, you may ask what’s going on with the name? Where did it come from? Who’s Tigerlily? Tiger lily is a type of lily that I’m quite fond of and I’ve always had a preference to lilies due to my name being Lillian. I guess you can say it’s my namesake. A tiger lily… Continue reading Who’s Tigerlily and What’s a Virtual Assistant?