I’m excited to introduce you to Caryl Anne Crowe, guest blogger from Allegra Marketing. She’ll go through an important piece on email marketing for business – personalization.
In today’s hyper-competitive business environment, business owners must find clever ways to attract new business prospects to their businesses. The use of newsletters is one of the oldest digital marketing methods that has been used by businesses. Most businesses send their newsletters and other business communications to their prospects and repeat customers via email. Communication aimed at persuading a prospect or a repeat client to buy what you are offering is termed marketing and since the communication is done via email, this type of marketing can be termed to be email marketing, also referred to as digital marketing. Granted, there are two modes of email marketing that business owners use in their campaigns, these include automated email marketing and personalized email marketing. In this article, we argue for the benefits of the latter – personalized email marketing.
What is Email Personalization?
In the context of email marketing, personalization can be defined as the act by which you target an email marketing campaign to a particular subscriber by using the information and data you have about the client. This information could include anything ranging from their name, where they live, the last product they bought from you, how many times they visit your website among others.
The degree of personalization can vary from basic to advanced. In basic personalization, you might want to use tactics such as the name of the subscriber on the subject line. You can employ advanced personalization by customizing the content of the email based on the location, gender and other personal details of the subscriber.
Benefits of Personalization
There are a number of benefits that accrue to businesses that personalize their email marketing campaigns:
Higher Conversion Rates Emails
A personalized subject line has a higher chance of being opened than one that is automated. Your goal as you send out these emails is to encourage the subscriber to open them and take some action. Therefore, you need to aim at your emails getting unique open and click rates. Remember, the higher the open and click rates, the higher the chances of the subscriber taking action and making a purchase.
Increasing Customer Retention
Email personalization has a way of making customers feel special. Remember, customers like having that feeling that you are talking to them and not at them. When you address a customer by his or her name, the customer will develop a feeling that you understand him or her and this will in turn earn you a loyal customer. Additionally, you can use the data you have on the customer to design an email that draws his or her attention to a product or an offer you think might interest him or her and this will in turn increase the chances of you getting a sale.
Anticipating Developments in Trends and Business
Use personalized email marketing to ready your clients of developments that will soon hit the market. For example, if you are into the fashion business, you might send out emails alerting them of a collection that you will be having in store soon. This will serve as an invite to them to partake in the offer.
How to Personalize Emails for Marketing
Having looked at the benefits of email personalization. Let us now turn our attention to the steps you can follow to design your own email marketing campaign:
- Address the customer by his or her name.
- Have a catchy subject line that you believe will resonate with the person of the subscriber.
- Customize the content using the personal data you have on the subscriber.
- Use fonts and colors that will be attractive to the subscriber e.g. pink for female subscribers and blue for male subscribers.
Which of these email personalization tips have worked for you? If you haven’t tried any of these, which one will you try?
Let us know in the comments!